Terms and Conditions

Certain medical conditions and behavioral concerns in a pet may require additional evaluation before Z Pet Guyz enters into a Service Agreement to serve that pet. Z Pet Guyz reserves the right to refuse service to any pet at any time for any reason.

One Pet Waste Removal service is 20 minutes of labor by 2 "Pet Guyz." If additional time is required to complete the job, the Pet Owner will be charged $5 for every additional 5 minutes needed.

The Multi-Pet Add-On will be necessary to receive Dog Walking services for 2 or more pets. However, a maximum of 2 pets may be walked at a time. Therefore Membership Packages for 3 or more pets will require the use of additional credits to walk 3 or more pets at one scheduled appointment.

Additional credits may be purchased with a Membership Package for a fee.

Monthly Membership Packages renew on the 1st day of each month. If a Membership Package is purchased after the 15th day of the month, the Pet Owner may choose to prorate the cost for the first month based on how many serviceable days remain in that month.

Unused credits expire on the last day of the month, and cannot be refunded nor carried over to the next month.

Z Pet Guyz always works in teams of 2, so 2 service providers will be at each appointment.

Z Pet Guyz is not liable for harm to persons, property, possessions, or pets as a result of animal behavior or human error, except in the case of negligence or willful misconduct on the part of the service providers.